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7 Firms for the Best Business Insurance in Calgary

7 Firms for the Best Business Insurance in Calgary 

When it comes to protecting your business from financial losses, lawsuits, and other potential damage, the best business insurance firms in Calgary are the ones to call.

If you’re looking for one, you’ve come to the right place. We’ve compiled a list of insurance companies – all you have to do now is determine which one is best suited to your situation.

Don’t waste another second and scroll down to get started!

How We Chose the Best Business Insurance Firms in Calgary

But first, take a look at the criteria we used to evaluate the entries:

Track record – The best business insurance firm must have a track record of great services and products and has been around for a long time. All of these characteristics indicate a strong reputation, which is the first thing we look for in a company like theirs.
Financial strength – The best business insurance firm should be financially sound and have strong financial outlooks to ensure that their clients will always be protected.
Plans – The best business insurance firm must have knowledge and experience with various types of business insurance coverage. It helps if they specialize in a specific type to ensure that they are focused on providing their clients with their business insurance goals.
Customer service – The best business insurance firm must be staffed with trained and certified customer service representatives who are dedicated to assisting their clients with any aspect of their service.

1. Zensurance

Zensurance's Banner
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WEBSITEhttps://www.zensurance.com/
ADDRESS200 University Ave #1301, Toronto, ON M5H 3C6, Canada
CONTACT DETAILS+1 888-654-6030

[email protected]

OPERATING HOURSMonday - Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 4:00 PM

Insurance offered: Business liability insurance, commercial property insurance, commercial auto insurance, cyber insurance, product liability insurance
Online booking: Yes
Free quote: Yes
Quick application process: Yes
Track record5/5
Financial strength3/5
Plans4/5
Customer service4/5

Since 2016, Zensurance has helped many Calgary businesses obtain insurance in the simplest and most convenient manner possible. That, of course, is something that we particularly look for, as getting insurance can be a real pain.

Even though they haven’t been in the industry for a decade, they impressed us with their track record, having helped more than 100,000 businesses as of writing. All of this was made possible by their collaboration with over 50 Canadian insurance providers.

Normally, we consider longer years of experience for better credibility. But seeing how well this firm is doing, we’re pretty happy with what they’re putting forward – all considering also their good customer service and fast approval. 

Now, when it comes to their service, they’re particularly knowledgeable about business liability insurance. This means that they can assist you in obtaining business protection, specifically for losses caused by unforeseen events such as property damage, errors, or injuries.

Frankly, we expected a premier company like them to serve large businesses, so we were surprised to learn that they specialize in assisting small business owners, entrepreneurs, independent contractors, and self-employed professionals.

As mentioned, Zensurance is praised for its radical hassle-free, easy-to-use, 24/7 online platform that allows clients to get a quote right away. It’s their quick and reliable service that made us consider them for the job.

Pros

  • Specializes in assisting small business owners
  • Has helped over 100,000 businesses
  • Easy-to-use online platform
  • Quick quotation

Cons

  • Relatively little experience 

Would go the extra mile

Amazing insurance experience! Who would have guessed that an insurance company would go the extra mile? Zensurance definitely does – they helped me out of a bind and were happy to do it. Would definitely recommend. – Elize Shirdel

Curated packages, competitive price

Zensurance is THE best place to get insurance for your business. Their curated packages gave me the confirm that I had the right insurance for my business at a very competitive price. – Aamar Khwaja

2. Desjardins Insurance

Desjardins Insurance's Banner
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WEBSITEhttps://www.desjardinsagents.com/
ADDRESSVaries by agents
CONTACT DETAILS+1 877-659-1570
OPERATING HOURSMonday - Friday: 6:30 AM - 4:00 PM
Insurance offered: Business insurance for commercial vehicle, cyber risk, property and liability
Online booking: Yes (Can find an agent online)
Free quote: Yes
Quick application process: Depends on the agent
Deals offered: Save up to 35% on home insurance when you insure your car with them
Track record5/5
Financial strength4/5
Plans5/5
Customer service4/5

With more than 2 million accounts and policies throughout the country, Desjardins Insurance has the level of accessibility we’re looking for. The company has a large number of agents in the area, so availability won’t be an issue.

Quick background first, though: the company is a subsidiary of the Desjardins General Insurance Group (DGIG) established in 1944. As we’re qualifying credibility and financial profile, this kind of experience is only a bare minimum for us. 

As for their products, they have a wide range of business insurance products to offer, including protection for business vehicles, cyber threats, property, and liability. Of course, your coverage and premium depend on the policy you’ll sign up for.

What’s best about them is their ability to tailor a plan specific to the client’s needs. Actually, this isn’t something new (other insurers do this) but we appreciate how flexible they are compared to other firms offering similar products. 

As we said, the Desjardins agents in Calgary are really everywhere. We actually heard of them through referrals – that’s how widespread they are – but it does make us wonder why it’s still a bit difficult to contact them at times. 

Nonetheless, this does not change our opinion of them in terms of the quality of business insurance they provide. We simply interpreted that as a hiccup in their customer service that can be worked around by using their website.

Pros

  • More than 70 years of experience 
  • Covers a wide variety of business sectors
  • Wide range of business insurance products
  • Can customize insurance plans
  • Has a lot of agents in Calgary
  • Active community involvement

Cons

  • Local agents can be hard to reach at times

Prompt, excellent service

They are price competitive, friendly, and very prompt to answer. Thank you for excellent service! – Lauryn Rombouts

Decently priced, extremely helpful

This gentleman was absolutely amazing, so friendly and very helpful. Very knowledgeable as well. He went above and beyond for me as well as getting a decently priced quote. He also explained how things worked for me and how to do certain things if need be, extremely helpful especially to younger people who are new to this. Ross from Dejardin ( in Calgary ) was absolutely amazing. – Tianna

3. Aligned Insurance

Sharp Insurance's Banner
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WEBSITEhttps://www.alignedinsurance.com/
ADDRESS888 3rd Street South West, 10th Floor, West Tower. Calgary, Alberta T2P 5C5
CONTACT DETAILS403-879-9555

[email protected]

OPERATING HOURSMonday - Friday: 9:00 AM - 5:00 PM
Insurance offered: Business insurance for commercial auto, small business, cyber liability, crime and employee, equipment breakdown, surety and bonding, construction, online retailer, landlords 
Online booking: Yes 
Free quote: Yes
Quick application process: Yes
Track record5/5
Financial strength4/5
Plans5/5
Customer service4/5

One of our ways of measuring reliability is to assess the size of the clientele the insurance firm is handling. While not overwhelmingly big, Aligned Insurance receives about 15 new clients per week, which we consider a strong starting point.

To us, this implies that they’re trusted in what they offer (at least for locals in the city). On top of that, they have thousands of satisfied clients who, upon checking their records, were all happy with the rates on their current plans. 

Now for the best part, Aligned Insurance has a diverse range of business insurance products, as opposed to other firms on our list which only offer the most common types. We found that there are plans for small and medium businesses, as well as large firms in the country. 

Getting a quote is nothing special but we really like how fast you can get an estimate here. You can also compare offers from over 70 major insurers in Canada – a network that we already find adequate for the average business owner. 

We thought you’d be interested to know that Aligned has been praised for its consistently prompt responses. Most of their clients specifically mentioned how they’re always on time, especially when it comes to submitting insurance applications.

Like most companies these days, they also have a claims expert available 24/7. This basically means that you can contact them anytime if you want to report a claim, and you can speak to an ALIGNED claims expert.

Pros

  • Solid track record of satisfied customers 
  • Offers a diverse range of business insurance products
  • Quick quotation provided 
  • Great communication skills
  • Expert on insurance claims
  • Partnered with 70+ top Canadian insurance
  • 24/7 claims insurance export 

Cons

  • Sometimes unable to customize insurance plans

Best for complicated business situation

Great experience and communication, Candace went above and beyond she was able to get me the insurance I needed for a complicated business situation. Will sure use again and recommend my friends – Samir Mohammad

Helpful and efficient

I needed general information about insurances for starting a business, and decided to contact aligned insurance and the person who I spoke to was very helpful and efficient. Thank you looking forward to working with you in the future! – Jasmine Grewal

4. Sharp Insurance

Aligned Insurance's Banner
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WEBSITEhttps://sharpinsurance.ca/
ADDRESS 300 – 1331 Macleod Trail SE, Calgary, AB T2G 0K3
CONTACT DETAILS(403)590 2008
OPERATING HOURSMonday - Friday: 8:30 AM - 5:00 PM
Insurance offered: Business insurance for professional and general liability, commercial property, construction, errors and omissions, and directors and officers
Online booking: Yes 
Free quote: Yes
Quick application process: Yes
Awards: Insurance Business Awards 2016 (Winner for Digital innovation), Insurance Business Award Canada 2017 (Winner for Broker of the Year), Winner for 2020 Insurance Business Canada Awards
Track record4/5
Financial strength4/5
Plans5/5
Customer service4/5

Like our previous entry, Sharp Insurance is also an insurance brokerage firm with a currently growing network of insurers. We like them for the kind of customer service they offer, including 24/7 service to all clients.

Speaking of which, we really like that you can connect with them over the phone, in person, or through their online app. This is a valuable factor for use because they find customizable plans for clients which require steady communication. 

It’s always advantageous for firms like this to have a network of various Canadian insurers. First, it ensures that clients have a good range of options, and second, it allows them to find the most favorable quote for them based on their coverage. 

It’s just that we think it can be a little overwhelming, especially for small businesses. We find them more suited for medium-sized businesses that have already covered a lot of ground already and just looking for better protection. 

On the other hand, it’s a plus that they don’t oblige anyone who comes to them for consultation (quotes are also free). When it comes to this type of service, we look for one that isn’t pushy in any way, and Sharp managed to meet our expectations.

Overall, Sharp Insurance offers really solid assistance to anyone looking for good business insurance. They also have a lot of experience with other types of insurance (auto, property, recreation), which is part of why it’s so popular in the area.

Pros

  • Can find you a customizable policy 
  • Affordable coverage options
  • Partnered with various insurance companies
  • High guarantees of client safety
  • Free, zero-obligation quote
  • Can also help with other types of insurance

Cons

  • No walk-ins

Always prompt, friendly service

I’m super happy with my experience with sharp insurance. They are always prompt, with short wait times, and friendly service. I often have a number of questions about my policy and they have been great at answering all of them. Kyle Lihaven specifically did a great job helping me this year with my renewal! – Dilan Tuff-Overes

Satisfying service, very helpful

Rahwa was very friendly and helpful with what i needed to get done. She updated my information and made the policy changes in a timely manner. I have been with Sharp Insurance for many years. I am always satisfied with their service. – Colleen Auger

5. Bow Valley Insurance

Bow Valley Insurance's Banner
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WEBSITEhttps://www.brokerlink.ca/
ADDRESS9805 Horton Rd SW, Calgary, AB T2V 2X5, Canada
CONTACT DETAILS+1 403-297-9400
OPERATING HOURSMonday - Friday: 8:30 AM - 4:30 PM
Insurance offered: Business insurance for commercial general liability, auto, professional services, contractors, and landlords
Online booking: Yes 
Free quote: Yes
Quick application process: Yes
Track record5/5
Financial strength4/5
Plans5/5
Customer service3/5

Bow Valley Insurance has been providing business insurance in Calgary and surrounding areas for over 40 years. Today, the firm joined BrokerLink and has since become a new avenue for assisting clients in getting the right business protection.

We were initially disappointed by this change because they appear to have been demoted from providing insurance solutions to representing consumers in their search for coverage. Still, we see some positive aspects to this.

For starters, they have expanded their offerings to include not only one business insurance plan but many more, including custom plans. In addition to presenting options, they’re also capable of helping clients find the perfect policy at a great price.

Clients can get an instant quote from their website, and we’re even more delighted to learn that they can insure their clients in minutes. That’s what we value more than just quickly providing quotations, so this earns them full marks.

All that said, we believe it’s best to note that Bow Valley remains solid at what they do despite the sudden integration. They continue to provide excellent customer service and are experts in business insurance for industries such as farms, bonds, construction, and oil and gas.

There were just a few flaws in the way they dealt with their clients, or so we’ve heard. We hope these small issues get addressed fast because they do have a great record of client care that will be nice to maintain. 

Pros

  • Wide coverage of business insurance solutions 
  • Competitive insurance rates
  • Provides expert advice
  • Offers customized plans
  • Provides instant quote
  • Can get clients insured in minutes

Cons

  • Minor customer service flaws

Pleasant to talk to

I have Bow Valley Insurance as an insurance broker and have always been very pleased with the way they deal with their clients. They are extremely friendly and pleasent to talk to and are always willing to answer questions or clear up confusions. – unknown

Made us feel like a family

Bow Valley Insurance provides excellent customer service to their clients. Margaret Kocot is an amazing insurance broker and I would strongly recommend her services to anyone looking for insurance. Thank you for taking care of us Margaret as you made us feel like part of a family and not just a client – unknown

6. Collis Insurance Services Group Inc

Collis Insurance Services Group Inc's Banner
TestInfo
WEBSITEhttps://collisinsurance.ca/
ADDRESS4511 Glenmore Trail SE, #75 Calgary AB T2C 2R9
CONTACT DETAILS403-COLLIS5 / 403-265-5475

[email protected]

OPERATING HOURSMonday - Friday: 9:00 AM - 4:30 PM
Insurance offered: Business insurance for professional and general liability, business interruption, cyber liability, directors and officers
Online booking: Yes
Free quote: Yes
Quick application process: Yes
Track record3/5
Financial strength4/5
Plans5/5
Customer service4/5

When shopping for insurance, we usually tend to favor online processes for their quickness and convenience. However, we also do know that some business owners prefer traditional transactions, and this is when Collis Insurance may be of help. 

Collis offers both online and traditional ways of availing of its services. It’s all up to you to decide which is more convenient. 

About that, the company’s expert broker will shop the insurance market to provide them with options for coverage and quotes. This requires personal interaction with them, as how traditional insurance applications usually go.

We think they’re great for the job because of their connections with insurance companies that offer plans with the Albertan entrepreneur in mind. That is to say, they have flexible plans for all types of business sizes and niches.

If this is your first time hearing about them, they have a detailed website with information about their services – something we recommend if you just want a quick dip into what they offer. They also have a helpful quiz to ease you into the decision.

Collis’s only shortcoming is that they can be a bit snobbish if they know you’ve been requesting quotes from other firms before. If you’ve requested a quote from another broker and mention it, they’ll likely won’t accommodate your quote request from them.

To be fair though, insurers entertain the first brokers that reach out to them for an insurance quote – that’s why they can’t provide quotes for any following broker that approaches them. Might be a good thing to keep in mind before requesting quotes!

Fortunately, their positive customer reviews give us a glimpse of how they’re doing as a business insurance firm, and they meet some of our standards.

Pros

  • Provides both traditional and online insurance applications
  • Quick and free quotation
  • Highly experienced brokers
  • Solid customer service
  • Insurance coverage options made for entrepreneurs in Alberta
  • 24/7 access to client portal

Cons

  • Traditional insurance repertoire is a little confusing

Go through many options

I was referred to Collis Insurance by another business. Specifically introduced to Andrea after dealing with another broker. Andrea took the time to speak with me and go through many options to ensure we had the right plan for our business. I would highly recommend Andrea & Collis. – John McColman

Proficient and friendly service

I was so impressed with the service that I received from Collis Insurance. Not only were my insurance requirements evaluated fairly, but my questions were answered quickly and the service was proficient and friendly. I have peace of mind with Collis Insurance and would highly recommend this broker for home & business insurance reviews. – Bonnie Dyck

7. Westland Insurance

Westland Insurance's Banner
TestInfo
WEBSITEhttps://www.westlandinsurance.ca/
ADDRESS 1111 Olympic Way SE #300, Calgary, AB T2G 0E6, Canada 
CONTACT DETAILS+1 403-508-1111
OPERATING HOURSMonday - Friday: 8:30 AM - 5:00 PM
Insurance offered: Business insurance for small businesses and for other commercial solutions
Online booking: Yes
Free quote: Yes
Quick application process: No (can take days)
Track record3/5
Financial strength4/5
Plans4/5
Customer service3/5

Westland Insurance is currently regarded as one of the most reputable business insurance firms in Alberta. They’ve provided customized insurance services to over 130 locations throughout the region, including a couple more in Calgary.

With that in mind, as well as the other factors we’ll discuss, we believe they’re an easy directory for all things insurance. For businesses, in particular, there are many advantages regardless of the industry they’re in. 

The first is that they are quite diverse in terms of the industries they cover. Their expertise includes cyber, oil & gas, contractors, construction, care providers, community living, school, and restaurant insurance, to name a few.

When it comes to the quality of their approach, Westland Insurance checks all the boxes. Their team of expert brokers conducts a comprehensive review of each of their clients to help them find the right protection program for them.

Another reason is that we see them not only as a good place to go for a plan but also as the first point of contact for assistance with actual losses. Westland has a dedicated claims department that can help clients navigate the reimbursement process for covered losses.

Lastly, there’s the customer service they deliver. And, while not as flawless as we had hoped, the large number of satisfied customers is reason enough for us to overlook a few hiccups. 

Pros

  • Has various locations in Calgary
  • Expert on diverse business insurance coverage
  • Conducts comprehensive reviews
  • Holistic approach in making business insurance solutions
  • Has a dedicated claims department
  • Online quotation

Cons

  • Minor customer service flaws
  • Difficulty in inquiring insurance cancellation (for clients only)

Very professional, answers every questions

Amy Madsen recently did a quote for me. Amy took the time to answer all my questions and go over all the coverages. Very professional and friendly. I will be sure to follow up on renewal. – Ellen Chartrand

Quick service, made things very easy

Abir Macsemous whom is a broker with Westland Insurance.  We were so amazed with her professional and quick service we received from her.  Abir made things very easy, understandable and stress free, her communication through calls and emails was quick and she’s got a great attitude and treats you like a family! – Venus Singh

FAQs About Business Insurance in Calgary